Despite being well established in most industries and part of the daily routine for large numbers of people around the world, the financial services industry still appears to be struggling with the reality of how and where social media should be used effectively. In my previous working life, I was Head of Digital for a… Read more »

Video killed the radio star, and the internet killed the newspaper industry. Rolling 24-hour tv news holed it below the waterline, but the growth of social media proved the iceberg that sank it. Circulation is declining at a rate of around 3% every six months, and some estimate it will fall to only around 6.4… Read more »